Documentation

Admin Dashboard

Your central hub for managing Ticket Mate. Use the dashboard to monitor system health, perform quick actions, and track recent activity across your projects.

Overview

The Admin Dashboard provides a real-time snapshot of your entire workspace:

System Health: Visibility into your Jira and GitHub connection statuses.
Quick Actions: Shortcuts for creating tickets, inviting team members, and configuring automations.
Recent Activity: A stream of recent events from Jira, GitHub, and internal system actions.
Key Metrics: High-level analytics on ticket throughput and automation efficiency.

Key Sections

1. Health & Integration Status

Located at the top of the dashboard, this section shows whether your critical integrations are active.

Jira Status: Displays "Connected" with a link to manage sync settings.
GitHub Status: Shows the status of your repository connections and PR syncing.

2. Quick Actions

A grid of common tasks to help you move faster:

Create Ticket: Quickly draft a new Jira issue using AI enhancement.
Manage Teams: Add or remove users and adjust permissions.
View Reports: Deep dive into your project metrics and throughput.
Automation Rules: Jump directly into the workflow builder.

3. Recent Activity Feed

The activity feed tracks everything happening in your workspace. You can filter by:

Jira Events: Status changes, assignments, and comments.
System Events: Integration updates, security alerts, and background job completions.
User Actions: Audit trail of administrative changes.

Best Practices

Check Health Regularly: Ensure your Jira OAuth tokens are valid to prevent sync delays.
Use Quick Actions: Leverage the AI-enhanced ticket creation for more detailed issue descriptions.
Monitor the Feed: Keep an eye on the activity feed to stay informed about community and automated changes.