Privacy Policy

Overview

Ticket Mate is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Data We Collect

We collect information that you provide directly to us, including:

• Account information (email, name)
• Jira workspace connection data
• Project and ticket information you sync
• Usage data and analytics

How We Use Data

We use the information we collect to:

• Provide and maintain our service
• Sync your Jira tickets and projects
• Improve our service and user experience
• Send you important updates and notifications

Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with service providers who assist us in operating our service, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.

Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability